Support
VinaPhone provides hot lines to best support customers

Call to call center 18001091 to be answered on 24/7 basis, free of charge for VinaPhone and VNPT subscribers. Including automatic answering system and manual answering system to support direct sales channel, urgent requests for cutting and settle claims in the process of consultancy.


Hot line 9191 for supporting customers. This is a support line for domestic customers that operates on 24/7 basis to consult, guide and answer questions on services, products of VinaPhone network and support emergency situations (such as losing the phone or SIM).